Career and Consultant Opportunities

We are recruiting now for the following:

Director of Operations

Exciting full time career opportunity to direct the operations of a well-established non-profit organization. The Center for Health and Learning (CHL) serves as a catalyst for initiatives that inspire optimal health for all. Our mission is to build healthy communities through educational resources, leadership training, policy development, and technical assistance. CHL is focused on improving school and community health. Our staff and consultants apply expertise in health and education to design training, develop resources, and carry out research and evaluation.   

The Director of Operations reports to the CHL’s Executive Director and is a key representative of the Center and is responsible for the organization’s consistent achievement of its mission and financial objectives. The Director of Operations will lead the operations of CHL in a manner that supports and guides the organization’s mission as adopted by the Board of Directors. This position works closely and collaboratively with the Executive Director, CHL staff, and the Board of Directors. Areas of direction and activity include, but are not limited to, the following:

Organization Strategy and Business Development (30%): Works with Board and staff on strategic planning, monetizing program development, fundraising (corporate, foundation, government, individual) and community outreach and messaging to achieve financial objectives. Connects mission, business model, and capital structure to assure long-term financial security and achieve organizational outcomes. Specific responsibilities include:

  • Perform strategic planning for operations, fundraising and community outreach that supports program development in coordination with the Executive Director and the Board of Directors to ensure that CHL can successfully fulfill its mission into the future;
  • Plan and implement a business strategy to monetize programs, products, and services;
  • Work with staff to develop big ideas that serve as funding magnets;
  • Participate in budget development process for funding proposals;
  • Contribute to the strengthening of CHL’s image and visibility;
  • Explore strategic partnerships to strengthen fundraising efforts.

Financial Performance and Sustainability (40 %): Oversees all matters related to reviewing and managing finance and budgets. Specific responsibilities include:

  • Develop project budgets and monitor resources to ensure the financial health of the organization; 
  • Develop a draft CHL annual operating budget to the Board for its approval.
  • Engage in sound fiscal management, including operating within the approved budget, ensuring maximum resource utilization and providing the Board with monthly financial statements;
  • Oversee bookkeeping functions, including monthly, quarterly and annual financials, reporting, and accounts payable process.
  • Monitor the financial status of the organization, interprets asset ratios, break even analysis reports, profit margins, operations costs and other metrics used in measuring fiscal stability;
  • Communicate with operations, marketing, IT and program staff on matters of budget and ROI for projects;
  • Prepare for audits and makes certain that financial reporting is completed properly and that all documentation follows applicable regulations; 
  • Coordinate with the Director of Development and Communications to establish an annual Development Plan that includes target goals, promising fundraising opportunities (government, foundation and corporate), and a plan of action with a projected timeline;
  • Serve as the key liaison to the Board for financial matters, and schedules, hosts and provides logistical support for Board-related operations and finance meetings, e.g., Finance Committee.
  • Oversee external accounting contractor for production of annual tax submissions, annual review and/or audit, if required.

Operations (15 %): Oversees daily functions necessary for business execution and identifies opportunities for efficiencies and improvements. Participates in project teams as a leader, co-leader, and/or member as appropriate based on the project. Recommends reallocation of resources based on priorities. Works with the Executive Director to identify staff capacity, assess and adjust workflow on projects and initiatives. Specific responsibilities include: 

  • Execute performance goals and long-term operational plans;
  • Serve as main liaison to funders and oversees grant management process including new contracting, invoicing, renewals, narrative and expense reporting and closing;
  • Develop staffing plans to meet the strategic and operational needs;
  • Oversee Operations staff and contract work, serves as a resource to all staff and contractors on staff capacity and workflows;
  • Sign all notes, agreements, and other instruments made and entered into and on behalf of the organization;
  • Oversee technology strategy for the organization;
  • Oversee space, communication, technology, marketing, and communications logistics and processes;
  • Oversee and maintains insurance policies and legal agreements;
  • Oversee payroll system. 

Human Resources Management (15%): Foster an organizational culture that allows for recruiting and retaining competent, qualified staff. Specific responsibilities include:

  • Collaborate on personnel decisions;
  • Oversee execution of human resources policies and programs;
  • Manage hiring/recruitment of new staff;; 
  • Develop and/or review job descriptions with E.D.;
  • Negotiate salary and benefits with current staff and candidates;
  • Manage recruitment, hiring, and on-boarding of new staff;
  • Assess staff needs for professional development and work with ED to operationalize plans to meet them;
  • Establish agendas for staff meetings in collaboration with ED;
  • Serve as liaison with CHL’s EAP service;
  • Manage employee relations, compensation and benefits planning;
  • Ensure compliance with federal, state, and local regulations, including EEO, FMLA and FLSA;
  • Answer employee questions about HR policies and offerings;  
  • Supervise and support Operations staff;
  • Oversee annual performance review process and provides input on annual staff reviews pertaining to Operations;
  • Direct and/or collaborates in special human resources projects as needed.

Qualifications

  • Minimum of 4-6 years of progressively responsible, professional experience in an operations role.
  • Prior experience developing strategic business plans – with a focus on revenue generation and monetizing products and services. 
  • Prior experience managing budgets and handling vendor relationships.
  • Familiarity with online learning platforms. 
  • Prior development experience is a plus.
  • Experience with direct supervision of teams and individuals to maximize performance.
  • Exemplary project management and communication skills.
  • Excellent organizational skills and ability to simultaneously manage complex, high-profile projects.
  • Ability to work independently with limited supervision, relative autonomy, and general review.
  • Ability to build and maintain effective relationships with colleagues and a wide range of external parties.

This is a full time (1.0 FTE, 40 hours/week) exempt, salaried position offering a competitive salary and benefits.  Selected candidate will perform their work either from CHL’s Brattleboro-based office or remotely or a combination of both.  Vermont or New England-based regional candidates are highly preferred. CHL is an Equal Opportunity Employer.  We are looking for candidates to join our team who will contribute to the diversity and excellence of our organization.

Benefits offered by CHL:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Interested Candidates:  All applicants must submit a cover letter and resume. 

CHL is an affirmative action, equal opportunity employer and is dedicated to the goal of building a culturally diverse  staff and board within a multicultural environment. Qualified candidates with a commitment to personal and community health and the mission and values of the organization are encouraged to apply for any open position.

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